Effective date: October, 2025

1. Overview
These Terms and Conditions (“Terms”) govern all purchases made through the Wellness Nonna online store. By placing an order, you agree to these Terms.

2. Eligibility
You must be at least 18 years of age to make a purchase.

3. Orders & Payments
All prices are listed in U.S. dollars. Payment is due at the time of order and is securely processed through Stripe or PayPal. We do not store or have access to your full payment details.

4. Sales Tax
Sales tax is collected on orders shipped within the state of Virginia, in accordance with state and local laws. Orders shipped outside Virginia will not be charged sales tax unless required by applicable state law.

5. Shipping
Orders are shipped to the address provided at checkout. Please ensure your address is accurate, as we are not responsible for packages lost due to incorrect addresses. Once shipped, transit times depend on the carrier (typically USPS).

6. Returns & Refunds
Because our products are handcrafted and skincare-related, returns are only accepted for products damaged in transit or defective upon arrival. Please contact us within 7 days of delivery with your order number and photos of the issue.

7. Product Use & Responsibility
All Wellness Nonna products are made from natural ingredients. Customers are responsible for reading ingredient lists and performing a patch test before use. Wellness Nonna is not liable for allergic reactions or misuse of products.

8. Privacy
We respect your privacy and handle personal information in accordance with our [Privacy Policy]. We do not sell or share your data with third parties except as necessary to fulfill your order.

9. Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to conflict-of-law principles.

10. Contact Information
For any questions about your order, please contact:
Wellness Nonna
Email: Nonna@wellnessnonna.com